Personal data is any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person. A person who can be identified directly or indirectly, namely by reference to an identification number or to one or more specific elements of their physical, physiological, psychological, economic, cultural or social identity, is considered identifiable.
CS4 maintains a database with the registration of its customers, consisting only of the personal data provided by the data subject at the time of registration.
PERSONAL DATA COLLECTED AND PROCESSED
The personal data we use varies according to the product and/or service we are offering, to the extent strictly necessary. In this sense, some personal data are collected, namely:
Identification data (name);
Contact details (phone/mobile and email).
GROUNDS FOR DATA PROCESSING
The processing of the data collected is mainly based on providing support and responding to submitted contact requests.
PERIOD OF CONSERVATION OF YOUR PERSONAL DATA
The period of time during which the data is stored and conserved varies according to the purpose for which the information is processed and in accordance with the legal obligations and requirements that may be applicable, and which require the retention of the data for a period of time. Minimum.
Thus, and whenever there is no specific legal obligation, the data will be stored and kept only for the minimum period necessary for the purposes that motivated its collection or subsequent processing, after which it will be deleted.
PERSONAL DATA HOLDER RIGHTS
The data subject may, at any time, exercise the following rights:
Right of access – right to request a copy of the information held by CS4;
Right of rectification – right to correct data that you consider to be inaccurate or incomplete;
Right to be forgotten – under certain circumstances, as a user you can request that the data we hold about you be erased from all our records;
Right of portability – right to have your data transferred to another organization;
Right to object – right to object to certain types of processing.
Under legal terms, the data subject has the right to submit a complaint regarding the protection of personal data to the competent supervisory authority, the National Data Protection Commission (CNPD) www.cnpd.pt.
What is a Cookie?
A Cookie is a small file with a string of characters that is sent to your access device (computer, mobile phone/smartphone or tablet) when you visit a website. When you visit the Website again, Cookies will allow it to recognize your browser and, therefore, will customize navigation according to your preferences, offering better use of the website, aiming to simplify navigation.
Cookies are essential for the functioning of the Internet. They cannot damage the user's equipment / device and, if activated in your browser configuration, they help to identify and resolve possible errors in the operation of the Website. They allow for faster and more efficient navigation, eliminating the need to constantly enter the same information.
Classification and description of Cookies:
Essential Cookies – allow navigation on the Website and the use of its features. Without these Cookies, orders cannot be processed.
Performance functionality cookies – save user preferences regarding the use of the website, so that it is not necessary to reconfigure it each time you visit it.
Analytical Cookies – used anonymously for statistical purposes and to improve the functioning of the Website, without ever collecting personal information. They allow highlighting services that may be of interest to the visitor, monitoring the performance of the Website, determining the most effective method of linking between pages or even the reason why some pages are receiving error messages.
Permanent cookies: are stored at the internet browser level, on the user's access devices (computer, mobile phone/smartphone or tablet), and are used whenever the user visits the Website again. Generally, they are used to direct navigation to respond to the user's interests, allowing the provision of a more personalized service;
Session cookies: these are temporary Cookies that remain in the browser's Cookies file until the browser leaves the website, so that no record is left on the user's hard drive. The information obtained allows us to identify problems and find solutions to offer a better browsing experience.
By accessing the Website, you expressly accept the use of this type of Cookies on your devices. If you disable Cookies, your navigation on the Website may not be optimized and some of the utilities available on the Website may not work properly.
User configuration to avoid Cookies:
However, the user is free to configure the browser to block all Cookies, however it is important to note that some of our services may not work correctly if Cookies are not active.
If you prefer not to allow Cookies, you have the option of deactivating them in the internet browser (browser) you use and will continue to browse.